Frequently Asked Questions

The Festival reserves the right to refuse admission or eject any person violating the festival, facility, local, state, or federal laws or policies, or whose conduct is deemed illegal, disorderly or offensive by management.

Performers, programs, dates and times are subject to change without notice. Persons entering the facility may be subjected to searches for weapons, contraband, professional cameras, video equipment and recording devices or other items which are expressly forbidden on the facility premises and are subject to confiscation.

Patrons entering the facility are subject to having their image and/or likeness reproduced for promotional and/or publicity purposes in Festival photography and/or webcasts by the Festival, contractor or partner of the Festival.

2017 festival Dates and Hours

Friday - September 8th, 2017: 3:00 PM - 11:00 PM

Saturday - September 9th, 2017: 1:00 PM - 11:00 PM

2017 Box Office information

Box Office will be open at the Main Entrance approximately 90 minutes prior to gates opening.

HOW TO PURCHASE TICKETS

Tickets are available for purchase ONLINE

Fans should use caution when considering purchases for any show they might attend at any event or concert.  Purchasing from a non-authorized person or outlet puts fans at risk of spending their hard earned cash for invalid tickets and credentials. The Rockin' Country Music Festival, in partnership with Eventbrite Ticketing, employs state-of-the-art scanning technology for festival entry & credentials. Only valid tickets will scan to authorize entry into the venue for an event. Lost or stolen tickets are deactivated and thus are not valid. Counterfeit tickets will also not scan. Purchasers who choose to buy from an unauthorized source, ticket broker or “scalper,” do so at their own risk.

How much are tickets?

Please see the Ticket page (click here) for current ticket pricing.  Each type and its supply are limited.

What does my admission include?

All ticket descriptions can be found on our Ticket Information page (click here).

Can I exchange my ticket(s) if I do not use them?

No refunds or exchanges including, but not limited to: failure of performer(s) to appear, changes in performer(s), or cancellation due to inclement weather.

What type of payments are accepted?

For ticket purchases online, we accept Visa, MasterCard, and American Express. For ticket purchases at the box office, we accept Visa, MasterCard, American Express and US Currency.  WE DO NOT ACCEPT CHECKS.

During the festival for food, beverages and merchandise, we accept Visa, MasterCard, and US Currency. WE DO NOT ACCEPT CHECKS.

Where can I park?

Parking will be available to purchase day of the event for $10. Please see the parking map (click here) for available lots!

VIP TICKET HOLDERS: Parking is included with your ticket. Please see the map for location. (click here)

Can I bring lawn chairs?

Yes. We recommend the popular "bag" chairs, however, your "bag" chair is also subject to being searched. You will be asked to place the front legs of your chair on the lines we paint on the grass for your convenience. This keeps the Festival seating organized, safe and enjoyable. We ask that you do NOT bring high back lawn chairs as they obstruct the view of your neighbors.

Can I bring a camera to the Festival?

Non-professional camera’s and cell & smart phones are allowed in the venue. No other audio/video recording devices are allowed. The Rockin' Country Music Festival defines professional cameras to be anything with a removable lens, and/or any camera with anything better than a 3x zoom capability, and/or any camera that is 10 mega pixels or better.

Can I bring food or drink into the Festival grounds?

No. No outside beverages or food of any kind is allowed. Once inside the Festival, you can purchase and drink from a variety of vendors.

Once inside, can I leave and return later?

No Re-entry!

Can I bring a stroller for my child into the Festival?

Yes, strollers are accepted but are subject to search during security check at gates. For safety purposes strollers will not be allowed in the Standing Room Only areas of the Festival.

Is there a place that I can leave tickets for a friend to pick up later?

The Will-Call window is at the festival Box Office, located outside the Main Gate. See the Festival Map (click here) for more details.

Can I bring my service animal with me?

Yes, service animals are allowed, but pets are not.

Is Rockin' Country Music Festival handicap accessible?

Yes. There are handicap accessible restrooms; and a designated seating area at the stage for handicapped patrons plus one companion.

Am I allowed to bring a backpack or purse into the Festival?

To provide a safer environment, Rockin' Country Music Festival has implemented a safe bag policy that limits the size and type of bags that may be brought into the festival grounds. The type of bag outlined below are those bags that are permissible:

  • Small clutch bags, 6" x 6" in size with or without a handle or shoulder strap is allowed.

  • Exceptions will be made on a case-by-case basis or medically required items during proper inspection at the entry line marked for inspection.

  • Chair bags are permissible. Chair must be removed from bag prior to inspection and entry.

Prohibited bags include, but are not limited to: purses larger than clutch bags, coolers, briefcases, backpacks, fanny packs, cinch bags, seat cushions, diaper bags, luggage of any kind, computer bags and camera bags or any bag larger than permissible size.

PROHIBITED ITEMS:

Rockin' Country Music Festival reserves the right to alter carry-in policies at any time. Currently, the items that CANNOT be brought into the Festival include, but are not limited to:

  • Bags that do not comply to the safe bag policy listed above

  • Other carry-ins

  • Oversized umbrellas (golf umbrellas) or umbrellas with a pointed and/or metal tip

  • Outside food or beverages

  • Cans or glass bottles

  • Alcohol, Contraband

  • Pets (except service animals)

  • Selfie/GoPro sticks

  • Video equipment

  • Professional cameras

  • Recording devices

  • Laser pointers

  • Skateboards

  • Inline skates

  • Coaster wagons

  • Kites, Frisbees

  • Picnic baskets

  • Weapons of any kind

security screening

For the safety of everyone entering the festival, all patrons are subject to a full and complete search prior to entry.

Please review the p for a stress-free entry process.

By purchasing a ticket, you agree to submit to a full body pat-down and metal detector search before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian. Families are encouraged to use our dedicated Family Entrance, which is tailored to children and families.

All bags will be searched before entry. To speed up entry, leave your bags at home, and take advantage of our express entry lanes.

Persons that refuse to comply with the search policy will be refused entry into the event.

At any time during the entry process if you have questions, ask for assistance from Festival Staff located at the front gates.